![]() ![]() If you desire insurance against such damage, you must obtain insurance from another party. PROMISE shall not be liable for the cost of procuring substitute goods, services, lost profits, unrealized savings, equipment damage, costs of recovering, reprogramming, or reproducing of programs or data stored in or used with the products, or for any other general, special, consequential, indirect, incidental, or punitive damages, whether in contract, tort, or otherwise, notwithstanding the ilure of the essential purpose of the foregoing remedy and regardless of whether PROMISE has been advised of the possibility of such damages. replace the product with a conforming unit of the same or superior product.PROMISE’s sole responsibility with respect to any product is to do one of the following: No other document, statement or representation may be relied on to vary the terms of this limited warranty. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly. PROMISE does not warrant that any product is free from errors or that it will interface without problems with your computer system. You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used. PROMISE makes no warranty or representation concerning the suitability of any product for use with any other item. This warranty covers only parts and labor, and excludes coverage on software items as expressly set above.Įxcept as expressly set forth above, PROMISE disclaims any warranties, expressed or implied, by statute or otherwise, regarding the product, including, without limitation, any warranties for fitness for any purpose, quality, merchantability, non-infringement, or otherwise. PROMISE is not liable for any damage to equipment or data loss resulting from the use of any product. You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product. You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage. Please refer PROMISE knowledge base for instruction to acquire Service Report. Serial number-Located on label toward rear of Apollo chassis.TLA number-Located on the outside of the box or on label toward rear of Apollo chassis. ![]() Please register this information or have it readily available at the time of your support call The information below is required for troubleshooting. Please be sure to register your product at PROMISE eSupport Promise offers local Phone Support for Apollo during normal business hours :įor telephone support and business hours click here accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance by anyone other than a PROMISE or a PROMISE-authorized service center.operation outside the environmental specifications for the product. ![]() ![]()
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